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It is a common warning for numerous people that jointly caring for a dog post-separation is ill-advised. Most will argue such arrangements impede individuals from healing, cause practical headaches, spark arguments, and become annoying for everyone involved. As it turns out, and in a twist suited to a direct-to-platform film, it can even cause the dogs themselves to experience sadness.

Not to downplay the emotional well-being of dogs – countless people speak of their profound sensitivity. To witness a standout portrayal in dog sorrow, simply recall another performance. I firmly believe that a dog such as Merv, a wired-hair terrier mix played by a talented dog named Gus, would find it difficult adjusting to life in two homes. The idea of basing a full holiday film on such a setup works effectively is rather doubtful.

Predictable Foundations

To its credit, Merv, crafted by the writing duo and helmed by director Swale, never aspires to be more profound than its premise. This is a seasonal offering from a corporate studio – the depth is limited. The plot proves to be uncomplicated: exes Russ (Charlie Cox) and Anna (Zooey Deschanel), confronting that their own sadness is rivaled only by their dog's, embark on a cheer-up vacation to a canine-centric retreat. At this location, predictably, they will surely rediscover the idea that they are better together. Side characters – played by a group of comedic actors – are crafted as the usual assortment of types. The film's look carries the feel of a branded content, with a Christmas setting that is clearly manufactured – exemplified by obvious snow effects surrounding green trees as a warm climate stands in for the Northeast.

The Canine Charisma

If these standard ingredients come together into an entertaining watch depends on the strength of the performances and one's taste for cinematic comfort food. On the latter point, Merv targets a specific viewer – those people who seek out for dog videos. Audiences receive a series of canine-centric sequences. The main attraction is Merv himself, and while this leads to some stilted moments between the pet's "lines" and the actors' responses, the movie delivers on walking sequences, canine sorrow, and, ultimately, a tail-wagging resolution.

The Two-Legged Cast

Such effectiveness is not earned for the interpersonal drama. The tone shifts uneasily between serious study, zany antics, formulaic romance, and physical comedy, never fully committing to a single genre. The fault lies not with Charlie Cox, who is fully game the humiliating and funny demanded of the dog resort scenario. Cox exhibits a charming humility that supplies the bulk of the chemistry for this on-the-rocks couple. Zooey Deschanel, in her typical fashion, brings a particular brand of eccentricity that will either resonate with viewers. Her portrayal can feel a little too aloof, especially when alongside Cox's heartfelt sincerity. (On another note, Gus the Dog manages acting depressed – while no Messi from that acclaimed drama, he is still a very good boy.)

The film attempts to give weight to the central romance for sequences focusing solely on them – which is unfortunate, since Merv is undoubtedly the cutest element of this feel-good picture. As one might predict, it achieves only baseline competence. The catalyst for their separation might seem more grounded and mature with less exposition and more subtle storytelling. As it stands, Merv is slight and sweet, hitting every expected note. Making a film with this canine conflict has potential – but I wouldn't call it a stroke of genius.

• Merv becomes available on Amazon Prime Video starting December 10.